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Exemplary After Service

Rated 5 out of 5
January 24, 2022

The Daxom team couldn’t have provided a better after sales and installation service. Builders seem not to read installation guides, which is what happened to me when my builder installed a Daxom boiler. The Daxom team quickly and systematically worked through all the issues with unending patience. They attended promptly each visit and were extremely customer focused.

Lizzie Jackson

Prompt and Professional

Rated 5 out of 5
January 14, 2022

Purchased a flat that had a year old Daxom Boiler poorly installed. David had driven over an hour on a Sunday to inspect and rectify our boiler issues. We will have Daxom Installation & Services back to sort out the remaining installation issues. Great service and very professional!

J. Watson

Oil to electric combi experience.

Rated 5 out of 5
October 22, 2021

We read some company website profiles and Daxom products presentation stood head and shoulders above others. 12KW and with internal cyclinder instant capacity, it’s perfect for the household demand. Quick delivery and professionally installed,David and Ben worked tirelessly, fuelled by bacon sandwiches and endless tea and coffee supply! Great guys indeed and were courteous and tidy. Many thanks again.

Anthony Brooks

Daxom boiler owner

Rated 5 out of 5
October 21, 2021

Had a sensor problem. Called David and he turned up within 1 hour and fixed the problem.
Brilliant service and wouldn’t hesitate recommending to anyone.

David Pears

Excellent customer service and professionalism

Rated 5 out of 5
September 24, 2021

Had my Daxom electric boiler installed yesterday by David and his team. From the moment I contacted David and the work getting completed, they have been helpful informative and accommodating. We are really pleased with the work and their professional approach. The work for them was challenging , our existing heating system was old and outdated but that did not phase them and they cracked on with no complaints. Great service thank you

Jemma Johnson

EXCELLENT IN EVERY WAY

Rated 5 out of 5
September 17, 2021

My parent in-laws were let down badly by a rogue heating company, they are in their eighties and with the onset of autumn it was important to me to get them suitable heating ASAP, I settled on a Daxom combi boiler using their existing radiators and pipe work, they put me in touch with one of their heating engineers (David) who pulled out all the stops, in less than a weeks notice he arrived promptly at my in-laws house and just twelve hours later they were snug, warm and ready for winter, could not recommend David and his team more highly, great job.

Dereck Wood

Seamless Transition

Rated 5 out of 5
September 14, 2021

Would highly recommend these guys to install your next boiler; in my case replacing an old floor standing oil burner for an electric 12Kw wall mounted Daxom boiler. Their challenge was significant as the old boiler had been surrounded by kitchen units, so the entire configuration needed to be switched, with some hefty pipework changes.
Cable routing was equally handled – over two weeks since switchover and no issues to report – well done
Richard

Richard Wheatcroft

Electric Daxom boiler

Rated 5 out of 5
August 25, 2021

It’s a fantastic boiler going forward with saving the environment

Ruwan Weerasuriya

Quick, efficient and friendly

Rated 5 out of 5
June 13, 2021

The engineers were prompt (despite the distance they had traveled), efficient and friendly. They clearly knew their work and finished the installation far sooner than I hoped. The boiler is quiet and produces hot water at whatever temperature is chosen. We’re very pleased with the service. Thank you.

Paul D

Electric Boiler

Rated 5 out of 5
June 4, 2021

Very pleased with the electric boiler , heats the house very quickly, the back up service is very good nothing seems to be a problem

Stephanie Scott

Excellent help at all times , just a phone call away

Rated 5 out of 5
April 7, 2021

Great service , I had an issue with hot water at the start, thought it could be a valve , rang Daxom, a new one came next day and a phone call to run me through, no problem with the valve. I had set water input wrong but sorted it over the phone. Then I had a problem over the Easter holidays, took a little video and sent it to Daxom. With a call back from Daxom in minutes on Good Friday it was solved. I had accidentally turned on the timing mode, with a touch of one button it was all sorted.
Great Service Great Help Five stars 🙂

Ian Burnage Northamptonshire

Wales winter

Rated 5 out of 5
February 14, 2021

golly, a freezing Welsh winter, snow falling heavily, I place my hand on a radiator to discover a less than welcoming warmth!
Dash up to have a look at the boiler, to see a drip of water ominously lurking where there shouldn’t be,
I messaged Daxom, for advice Saturday afternoon.
Almost instantly I get a phone call back, and we begin to work through a pressure issue.
Uwe is fantastic, he is so helpful, taking us through every step.
Our system is brand new, and has a few teething problems.
I can’t recommend Daxom enough, every step of the way I have received clear help, Uwe has patiently guided and helped us understand all the intricacies of the controls, using WhatsApp video talking through every step, I feel so much more confident and after an hour we had a nice toasty warm house, no need for a plumber.
Fabulous service, great product.

Pebbles Bennetto Wales

Excellent customer service

Rated 5 out of 5
February 12, 2021

We bought this boiler because we’d heard very positive reviews & found the price to be very competitive. When it came to fitting the boiler our electrician found a fault with the unit, I notified Daxom at 10pm that night & had a response first thing the following morning that they would send an engineer out ASAP. Daxom did everything in their power to resolve the matter including replacing the unit for a newer model within 24hrs & their engineers then fitted it for us free of charge. I felt Daxom made the issue as stress free as possible & I’m sure I wouldn’t have had the same great service from another company. Very easy to contact, good price & have had no issues with the boiler since fitting. It works perfectly, is quiet when running & doesn’t seem to be overly expensive to run. Would definitely recommend

Hannah Lancaster
About us
Daxom Installation and Services Ltd - the manufacturer's approved engineering company for all installation and service requirements. Qualified engineers, reliable services and fully insured. Daxom Electric Combi Boilers go where other Boilers can’t.
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